Your personal information matters, and jili20 takes data privacy seriously. This policy explains exactly what we collect, why we need it, who can access it, and what rights you have as a Filipino player. No vague language — just straight answers.
Effective: 1 January 2025 Last updated: 1 June 2025 Jurisdiction: Philippines Language: English (en-PH)
Six Things jili20 Does to Protect Your Privacy
Before you read the full policy, here is a plain-language summary of the most important data practices at jili20.
Encrypted Connections
All data sent between your device and jili20 is protected by SSL encryption. Your login credentials, personal details, and payment information travel securely and cannot be read by third parties intercepting the connection.
No Data Selling
jili20 does not sell, rent, or trade your personal data to advertisers or marketing companies. Your information is used only to operate your account, process payments, and meet legal obligations — nothing else.
Minimal Data Collection
jili20 only collects the information it actually needs. Registration requires your name, date of birth, contact details, and payment method. We do not ask for information unrelated to operating your account.
DPA Compliance
jili20 processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its implementing rules. Your rights as a data subject under Philippine law are fully honoured.
Access Controls
jili20 staff access to personal data is restricted on a need-to-know basis. Systems are monitored for unauthorised access, and internal data handling procedures are reviewed regularly.
Your Right to Request
Filipino players can request to view, correct, or delete personal data held by jili20 at any time. Requests are handled through the support team and processed within the timeframes set by applicable law.
jili20 players across the Philippines trust the platform to handle their personal data with care and transparency.
Why Data Privacy Matters at jili20
When you create an account with jili20, you share personal information with us. That is a reasonable thing to do on a regulated platform — but it also creates a responsibility. jili20 takes that responsibility seriously because Filipino players deserve to know exactly what happens to their data and who can see it.
The Philippine Data Privacy Act (RA 10173) gives data subjects clear rights over their personal information. jili20 is designed to support those rights, not just technically comply with them. This policy explains our practices in straightforward language — not to bury important details in fine print, but to give you a genuine understanding of how jili20 handles your information.
If you have questions about this policy after reading it, jili20 support is available to help. You can also submit a formal data request in writing, and the team will respond within the legally required timeframe.
Scope
This policy applies to all personal data collected by jili20 through the website jili20.best, the mobile platform, and any direct communications with the jili20 support team.
1 Who We Are
jili20 operates the online gaming and sports betting platform accessible at jili20.best. For the purposes of this Privacy Policy, jili20 acts as the data controller for all personal information collected through the platform. This means jili20 determines how your personal data is collected, stored, used, and protected.
jili20 is a Philippines-focused platform operating under the applicable regulatory framework for online gaming in the Philippines. Our data handling practices are governed by the Philippine Data Privacy Act of 2012, its implementing rules, and the guidelines issued by the National Privacy Commission (NPC).
If you have questions about how jili20 handles your personal information, you can contact the jili20 Data Privacy Officer through the support email published on the platform. All data-related inquiries will be handled by a qualified person, not a generic support queue.
2 What Data We Collect
jili20 collects personal data in several ways. Below is a clear breakdown of the categories and sources.
Category
Examples
When Collected
Identity Data
Full name, date of birth, government ID details
Registration and verification
Contact Data
Mobile number, email address
Registration and support contact
Financial Data
GCash number, bank account reference, card details (partial)
Deposit and withdrawal processing
Transaction Data
Deposit amounts, withdrawal history, bet records
Platform use
Technical Data
IP address, device type, browser, session duration
Automatically during platform use
Communications Data
Support chat logs, email correspondence
When you contact jili20 support
jili20 does not collect sensitive personal information such as health records, biometric data, or political affiliations unless specifically required for compliance purposes and only with your explicit consent.
3 How We Use Your Data
jili20 uses your personal data only for legitimate, clearly defined purposes. The main purposes are:
Account management: Creating and maintaining your jili20 account, processing login requests, and managing account settings.
Identity verification: Confirming your eligibility to use jili20, including age verification and KYC (Know Your Customer) checks required by regulation.
Payment processing: Handling deposits and withdrawals through your selected Philippine payment methods, including confirming transaction authenticity.
Customer support: Responding to your queries, resolving disputes, and maintaining records of support interactions for quality and compliance purposes.
Fraud prevention: Detecting and investigating suspicious account activity, unauthorised access, collusion, and other forms of platform abuse.
Legal and regulatory compliance: Meeting obligations under Philippine gaming regulations, anti-money laundering laws, and data privacy legislation.
Platform improvement: Analysing aggregated, anonymised usage data to improve the jili20 platform, reduce errors, and enhance the user experience.
Communications: Sending account-related notifications, security alerts, and transactional messages. jili20 does not send unsolicited marketing without your consent.
From Quezon City to Bacolod, jili20 players can enjoy their favourite games knowing their personal data is handled responsibly.
4 Legal Basis for Processing
Under the Philippine Data Privacy Act, jili20 processes personal data on the following legal bases:
Contractual necessity: Processing required to fulfil the jili20 service agreement with you — including account creation, payment processing, and game access.
Legal obligation: Processing required to comply with Philippine gaming regulations, anti-money laundering laws, and National Privacy Commission guidelines.
Legitimate interests: Processing for fraud prevention, security monitoring, and platform improvement, where these interests do not override your privacy rights.
Consent: Where jili20 processes data beyond these bases — such as optional communications — your explicit, informed consent will be obtained first and can be withdrawn at any time.
jili20 does not use automated profiling to make decisions about your account that have a significant legal or financial effect on you without human review.
5 Who We Share Data With
jili20 does not sell your personal data. Sharing is limited to the following trusted categories of recipients, each bound by confidentiality and data protection obligations:
Payment processors: GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, Visa, and Mastercard processors receive only the financial data necessary to complete transactions.
Identity verification providers: Third-party KYC services receive document scans and identity data strictly for verification purposes and are prohibited from retaining or using this data for any other purpose.
Fraud prevention systems: Aggregated transaction and behavioural data may be shared with specialised fraud detection services to protect the platform and all players.
Regulatory authorities: jili20 will share data with Philippine government agencies, law enforcement, or regulatory bodies when legally required to do so, without prior notice to the account holder where the law requires confidentiality.
Technology providers: Hosting, security, and platform infrastructure providers may handle data as processors under strict data processing agreements.
All third parties who receive personal data from jili20 are required to handle it in accordance with the Philippine Data Privacy Act and are prohibited from using it for any purpose beyond the specific task for which it was shared.
6 Cookies and Tracking
jili20 uses cookies and similar technologies to support platform functionality, maintain login sessions, and understand how players use the site. Cookies are small text files stored on your device that allow jili20 to recognise returning users and maintain session continuity.
The types of cookies used by jili20 include:
Essential cookies: Required for basic platform functions like login, session management, and secure page navigation. These cannot be disabled without affecting platform functionality.
Functional cookies: Remember your preferences such as language settings and display options to improve your jili20 experience across sessions.
Analytics cookies: Collect anonymised data about page views, session duration, and navigation paths to help jili20 identify and fix usability issues.
jili20 does not use third-party advertising cookies or tracking pixels that share your data with advertisers. You can manage cookie settings through your browser, but disabling essential cookies may prevent some jili20 features from working correctly.
7 Data Retention
jili20 retains your personal data for as long as your account is active and for a defined period after account closure, as required by Philippine gaming regulations and anti-money laundering laws. The general retention periods are:
Account and identity data: Retained for the duration of the account plus a minimum of five years after closure, as required by applicable AML regulations.
Transaction records: Retained for a minimum of five years from the date of each transaction.
Support communications: Retained for up to three years from the date of the last interaction, unless a longer period is required for an open dispute.
Technical and analytics data: Retained in anonymised form for up to two years for platform improvement purposes.
When retention periods expire, jili20 securely deletes or anonymises data so that it can no longer be linked to an individual. Data subject to active legal proceedings or regulatory investigation may be retained beyond the standard periods.
8 Data Security
jili20 implements industry-standard technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. These include:
SSL/TLS encryption for all data transmitted between your device and jili20 servers;
Encrypted storage for sensitive personal and financial data at rest;
Role-based access controls limiting internal data access to authorised personnel only;
Regular security assessments and penetration testing of platform infrastructure;
Incident response procedures to detect, contain, and report data breaches within the timeframes required by the National Privacy Commission.
No online system is completely immune to security risks. jili20 manages risk actively but cannot guarantee that unauthorised access will never occur. In the event of a data breach that affects your personal information, jili20 will notify you and the NPC as required by law. You can reduce your own risk by using a strong, unique password for your jili20 account and not sharing your login details with anyone.
9 Your Rights as a Data Subject
Under the Philippine Data Privacy Act, jili20 players have the following rights regarding their personal information. All requests are handled by the jili20 data privacy team and will be acknowledged within five business days.
Right to Access
Request a copy of the personal data jili20 holds about you, including the purposes for which it is processed.
Right to Correction
Request correction of any inaccurate or incomplete personal data in your jili20 account at any time.
Right to Erasure
Request deletion of your personal data where jili20 no longer has a legal basis to retain it, subject to regulatory obligations.
Right to Object
Object to the processing of your personal data for purposes not strictly necessary to provide the jili20 service.
Right to Portability
Receive your personal data in a structured, commonly used format for transfer to another service provider where technically feasible.
Right to Complain
Lodge a complaint with the National Privacy Commission if you believe jili20 has not handled your data in accordance with the law.
10 Children's Privacy
jili20 is strictly for adults aged 18 and above. The platform does not knowingly collect personal data from individuals under 18 years of age. If jili20 discovers that an account belongs to a minor, the account will be immediately suspended, the data will be securely deleted, and any balance held will be dealt with in accordance with applicable law.
If you believe a minor has registered a jili20 account, contact support immediately. jili20 takes underage access very seriously and will act quickly on any credible report. Parents and guardians are encouraged to use parental controls on shared devices to prevent minors from accessing jili20.
11 Changes to This Policy
jili20 may update this Privacy Policy from time to time to reflect changes in platform operations, legal requirements, or data handling practices. When changes are made, the updated policy will be posted on this page with a revised effective date.
Where a change is significant — such as a new category of data being collected or a new type of third-party sharing — jili20 will make reasonable efforts to notify registered players through the contact details on file. Continued use of jili20 after an update constitutes acceptance of the revised policy.
It is your responsibility to review this page periodically. The effective date at the top of this policy will always indicate when the most recent version was published.
12 Contact Us
For questions about this Privacy Policy, to exercise your data subject rights, or to report a privacy concern, contact the jili20 Data Privacy Officer through the support email address published on the platform homepage. Include "Privacy Request" in your subject line so your message is routed to the correct team.
jili20 aims to acknowledge all privacy-related inquiries within five business days and to resolve them within 15 business days, or within the statutory period required by the NPC where a formal complaint is involved.
If you are not satisfied with jili20's response to a privacy complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines.
Your Data Stays Yours — That's the jili20 Commitment
Data privacy is not a checkbox jili20 ticks to satisfy a regulator. It is a practical commitment to Filipino players who have every right to know what happens to their information. The jili20 platform was built with data minimisation in mind — we collect only what is genuinely needed, keep it only as long as required, and restrict who can see it.
If you ever feel something is not right with how jili20 has handled your data, the support team and the formal data request process are both available. jili20 would rather hear a concern directly than have a player feel their privacy was not respected.
Play with confidence, knowing the jili20 platform is designed to protect your personal information at every step — from the moment you register to every deposit, game session, and withdrawal thereafter.
Whether you're in Bohol or Baguio, your jili20 account data is protected by the same security standards everywhere you play.
Ready to Play at jili20 With Full Confidence?
Register today. Your data is protected, your payments are local, and the games are waiting. Fair play, transparent rules, and a support team you can actually reach — that's jili20.
